Information we collect
Contact details, addresses, access notes, booking choices, support messages, and account activity needed to operate the service.
Privacy
Privacy policy.
Limestone collects only the information needed to quote, schedule, clean, support, and improve your home service.How it is used
We use customer details to quote, schedule, coordinate, complete, support, and improve Limestone cleaning visits.
SMS consent and delivery
When a customer or cleaner opts into operational SMS, Limestone stores the phone number and uses it for booking, service, support, account, and dispatch messages. SMS consent is not used for marketing.
Internal operations
Service, quality, and visit records are used internally and are not shown on customer-facing pages.
Requests
Customers can contact Limestone to review or update account details when portal self-service is not enough.